We may collect your name, email address, contact details, billing and delivery addresses, order and transaction details, and account information needed to provide our services.

When you use the website, cookies and similar technologies may provide information such as your IP address, browser or device details, pages visited and interactions with the store.

We primarily use personal information to:

• Process payments and fulfill orders.
• Manage customer accounts.
• Provide support through contact forms and chat.
• Protect against fraud and security issues.
• Maintain business and transaction records.
• Understand site performance, customer journeys and marketing effectiveness.
• Send marketing where you have subscribed or opted in, as permitted.

You may voluntarily provide your name, email address, order number and details of a support request. We use those details to respond and help resolve your concern.

Please do not send full payment-card numbers or unnecessary sensitive financial information through chat or contact forms.

Our store uses services in categories such as WordPress/WooCommerce, hosting, payment and express checkout, fulfillment, contact forms, Cloudflare Turnstile and other security tools, chat, analytics and measurement, and email marketing when enabled.

Service providers process information as needed to deliver their respective services, under their own terms and privacy practices. Necessary information may be shared with them to operate the store and provide the services you request.

TEKINFINITE does not sell customers’ personal information for money.

Cookies and similar technologies help remember cart contents, support account login, protect the website and understand how the store is used.

We may use standard analytics and advertising or measurement technologies to understand site performance, customer journeys and marketing effectiveness, subject to applicable consent requirements.

We respect applicable consent and choice mechanisms. You can also manage cookies through your browser settings; restricting some cookies may affect store features such as login or your cart.

Where you have subscribed or opted in and it is permitted, we may send product updates, news, sale information and reminder marketing. Email marketing may be enabled as our services develop.

You can unsubscribe or opt out through the option provided in marketing messages, or contact us through the Contact/Support form. We honor withdrawal of marketing consent. Messages needed to handle an order or support request are separate from marketing.

We retain information only as reasonably necessary for transactions, support, recordkeeping, security, legitimate business needs and legal obligations.

Third-party providers may retain information under their own policies where applicable. We do not apply one fixed retention period to every type of information or every provider.

Use our Contact/Support form for questions about your information, account, marketing choices, or requests to access, correct or delete personal information. We will handle requests subject to applicable requirements and any records we need to retain.

Share only the details needed to explain your request, and do not include passwords or full payment-card numbers.

We use reasonable safeguards to help protect personal information and limit unauthorized access. No website, storage system or transmission method can guarantee absolute security.

We may update this policy as TEKINFINITE’s services or data practices change. The updated policy and its dates will appear on this page.

For privacy questions or help, use our Contact/Support form.